Billing Help / Questions About a Charge

Questions About a Charge? We’re Here to Help

If you see a charge on your statement that you don’t recognize, or if you have a billing-related question, our support team is here to help resolve it quickly. 

Please contact us directly and we’ll assist you as soon as possible.

Customer support is provided via email and our website contact form.

📧 Email: support@carisclothing.com

🕒 Response Time: We typically respond within 24–48 business hours, Monday through Friday.

Send Us a Message

To help us locate your transaction and resolve your issue efficiently, please include the following information when contacting us:

Full name

Email address used for the order

Last 4 digits of the card used

Date and amount of the charge

A brief description of your question or concern

Providing this information allows us to investigate your inquiry quickly and accurately.